Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and billing details.
Service Information: Address and location details for tree pickup services.
Website Usage Data: IP address, browser type, and other technical information gathered through cookies or analytics tools.
We use your information to:
Process service requests and provide tree pickup services.
Communicate with you about scheduling, updates, and customer support.
Improve our website, services, and customer experience.
Comply with legal obligations.
Data Usage Disclosure
TrashMyTree values your privacy. Mobile opt-in data is used solely for communication purposes by TrashMyTree and will never be used by any other organization.
Our website may use cookies and similar tracking technologies to enhance user experience and collect analytical data. You can control cookie settings through your browser preferences.
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
You may:
Request access to or correction of your personal information.
Opt out of promotional communications at any time.
Request deletion of your information, subject to legal or contractual obligations.
To exercise these rights, contact us.
Explicit Consent for Text Messaging
By providing your phone number, you consent to receive text messages from TrashMyTree. These messages may include updates, promotions, and important service notifications.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying to any message with “STOP” or the keyword provided in the message. Once we process your request, you will no longer receive text messages from TrashMyTree.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
If you have questions or concerns about this Privacy Policy, please contact us at [email protected].
By all means, if you want to haul your tree to your local drop-off, we encourage you to!
If you are like our founder, and don't enjoy dealing with a dried out tree, scratching the car roof or having to clean out the trunk or truck bed, and frankly, just don't have the time to deal with it, then we would love to help you out!
Also, it's probably better for your relationship! 😉
Can't I just put my Christmas tree on the curb with my regular waste pick up?
Maybe.
Many towns and cities around Denver don't do curbside pick up, but offer community drop-off locations. The City of Denver will do a special curbside pickup on your large item day but as of 2023, those trees go to the dump, they don't get recycled anymore. Can you believe that?!
1) Book your preferred pickup date with the link you'll receive in your confirmation email.
2) On your scheduled day, place your tree outside your door, garage, fence, or in your front yard.
3) We'll be by to pick it up, haul it off, and ensure it is properly recycled.
Easier than bugging your spouse about it!
You can absolutely book in advance! We'll send a scheduling link in our confirmation order. Scheduling ahead helps secure your spot, especially during peak post-holiday times when demand is high.
We recycle all collected trees in an eco-friendly manner. Christmas trees are turned into mulch or compost by our recycling partners, ensuring they don’t end up in landfills.
We can handle trees of various sizes typically up to 12'. If you have something larger, contact us here and we're sure we can figure something out.
Yes, we offer discounts for bulk pickups, such as when multiple neighbors book together or for property management groups. Contact us here to discuss bulk pricing.
Please remove all ornaments, lights, stands, and decorations. Basically, it should look like the day it was cut down. This allows us to recycle the tree efficiently and safely.
Note: TrashMyTree cannot accept any trees with flocking (spray snow or other coatings) as these are not recyclable.
Yes, we can collect trees from apartments or condos. Just specify the pickup location, like a designated drop-off area, to ensure our team can easily access the tree. At this time, we cannot enter your apartment or condo unit so please ensure there is a location outside we can access.
Yes, we sure do!
Pickups are scheduled based on availability and demand, typically within a few days of booking. Although we try to honor your preferred date, we may not always be able to do so. We’ll provide a confirmation of date and window of time for when you can expect our team to arrive.
Our pricing is competitive and varies based on location and tree size. Check out our prices in our store!
There is no need for you to be home as long as the Christmas tree has been left in a visible and accessible location.
If you miss the scheduled window, we can reschedule for an additional fee. Contact us to arrange a new pickup time as soon as possible.
If you do not reschedule, the fee is non-refundable.
Cancellations made at least 3 days in advance of your scheduled pick up date may qualify for a refund.
If you missed your pick up date, please contact us to reschedule. There are no refunds if you do not reschedule.